Shipping & Delivery


Shipping & Delivery

Processing Time

All jewelry pieces are made and prepared for shipment within 2–3 business days after your order is placed.

This includes:

  • Custom photo charms
  • Personalized jewelry
  • Premade charm designs
  • Bracelets, necklaces, and chains

Please note that processing times may vary slightly during holidays, major sales, or periods of high order volume.


Shipping Carrier

We currently ship all orders through United States Postal Service (USPS).

Once your order has shipped, you will receive a confirmation email with tracking information.


Estimated Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

United States

  • Standard USPS Shipping: 3–7 business days

Please note that shipping times are estimates and may vary due to:

  • Weather conditions
  • Carrier delays
  • Holidays
  • Incorrect shipping addresses
  • High shipping volume periods

Order Tracking

Tracking information will be emailed once your package ships.

Please allow up to 24 hours for tracking updates to appear in the USPS system.


Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for:

  • Delays caused by incorrect addresses
  • Packages delivered to incorrectly entered addresses
  • Orders returned due to address issues

If you notice an error in your shipping information, please contact us as soon as possible at office@daphnieco.com.


Lost or Delayed Packages

Once an order has been transferred to USPS, delivery timing is controlled by the carrier.

If your package appears delayed or lost:

  1. Check your tracking information
  2. Contact USPS directly
  3. Reach out to us if you need additional assistance

We will do our best to help resolve shipping issues whenever possible.


International Shipping

At this time we do not ship outside of the USA.


Questions

If you have any questions about shipping or delivery, please contact us at:

office@daphnieco.com
www.daphnieco.com